Frequently Asked Questions

Everything you need to know about shopping at HobiEgo Kpop Shop

Are your K-pop fashion items official merchandise?

We offer a curated mix of official tour merchandise and high-quality, fan-made inspired apparel. Each product description clearly states whether an item is an official release or an exclusive HobiEgo design.

How long does shipping take for international orders?

International shipping typically takes 10-21 business days depending on your location. Please note that custom-made apparel items may require an additional 3-5 days for processing before shipment.

What is your return policy for clothing?

We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and still have their original tags attached. Please note that limited edition 'Comeback' drops are final sale.

How do I know which size to order?

Since we source from various global manufacturers, we provide a specific size chart on every product page. We recommend measuring a shirt you already own and comparing it to our measurements for the perfect fit.

Will I have to pay customs or import duties?

Customs fees are determined by your local government and are the responsibility of the customer. We recommend checking your country's import regulations for packages coming from overseas.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.